Training Program – Intertek Academy

As Kaoru Ishikawa mentioned, these 7 QC Tools can be used to solve 95% of Quality and process-related issues. However, you need to understand the concepts and applications clearly. 

Apply these tools for quality management, problem-solving, process improvement and organizational development initiatives and projects. This course will be useful for quality professionals, operations as well as project professionals and students to understand the basic of problem-solving techniques.

These basic QC tools are often associated with Kaoru Ishikawa, a Japanese thinker who’s credited as a heavyweight in quality management and who is specially known for the development of the quality circle and Ishikawa/fishbone diagram, which is itself one of the 7 basic tools.

In terms of importance, these are the most useful tools for Total Quality Management and problem solving.

Topics that will be covered:

  • Introduction to Basic seven QC Tools
  • 7 QC tools:
    1. Check List/Sheet
    2. Pareto Diagram
    3. Cause & Effect (Fishbone)Diagram
    4. Histogram
    5. Scatter Diagrams
    6. Control Charts
    7. Stratification
     
  • Use of Microsoft Excel & Minitab to easily draw different graphs of 7 QC tools.

Benefits of the training:

  • Identify the root cause of problems
  • Sort out the major problems to solve
  • Find out the variation in the system and ensure the consistency
  • Solve problems based on data, not by only experience
  • Create a Kaizen culture in your organization by solving problems systematically. 

Who should attend?

  • Anyone can join in this session for self and organizational continuous improvement.

Please complete the form below to begin your registration.