Our AAA differentiated growth strategy is about giving all our clients Intertek’s 'Amazing ATIC Advantage' and being the best for every stakeholder every time.
Our business model is about how we use our science-based expertise and resources to create sustainable value.
Our AAA differentiated growth strategy
We want to be the most trusted Total Quality Assurance (TQA) partner for our customers, the employer of choice for our employees, to demonstrate Sustainability Excellence everywhere in our community, and deliver significant growth and value for our shareholders.
To achieve this ambition, we are focused on three goals:
- 10X purpose-led engagement in every team
- Higher revenue with existing customers
- Step up the acquisition of new clients
We will reach our goals by implementing our AAA differentiated growth strategy to unlock the significant value growth opportunity ahead.
Our strategic priorities
Science-based TQA Customer Excellence
We invest in the skills we need to deliver operational excellence and superior customer service
Brand Push & Pull
We are leveraging the strength of our brand to become a B2B2C brand, a real first in our industry
Winning Innovations
Our innovative solutions help clients resolve their quality, safety and sustainability challenges
Our strategic enablers
10X Purpose-based Engagement
Working with Gallup, we’re giving our teams the data they need to unleash their full potential
Sustainability Excellence
Our integrated control and compliance approach ensures we deliver on all aspects of sustainability
Margin Accretive Investments
Our investments help us leverage our scale and ensure our portfolio is poised for faster growth
Our business model
Our vision is to be the world’s most trusted partner for Quality Assurance, and we are committed to 'Doing Business the Right Way'.
Our leading ATIC solutions are mission critical for the world to operate safely and we strive to make the world a better, safer and more sustainable place for all, now and for future generations.
Our work covers everything from testing toys to inspecting power stations, from supporting excellence in electric mobility to promoting circularity in tourism, from certifying vaccines to providing end-to-end Quality Assurance across every aspect of an organisation’s operations and supply chain.
Our ability to drive amazing growth in high-margin sectors is based on the following strengths:
- We create amazing opportunities for our 44,000 people to thrive, always striving to offer the best customer service to our clients
- We support 400,000+ clients with innovative solutions that enable them to operate with higher standards on quality, safety and sustainability in each part of their value chain
- We operate a high-quality earnings model with a proven track record of sustainable value creation over the long-term
- We support and enhance our communities and the environment across our global network of state of-the-art operations in more than 100 countries
- We are dedicated to engaging positively with governments and regulators to support our communities and comply with global, regional and local regulations
- Sustainability is central to everything we do, and we demonstrate our commitment and passion to help our clients make a difference, as well as bettering ourselves every day.
These qualities set us apart and underpin each of our business divisions.
Our TQA value proposition
Intertek’s innovation-led, end-to-end value proposition helps organisations to mitigate risk at every stage and operate safely, effectively and with peace of mind in a complex world.
Where we operate
Five divisions, one focus – to drive amazing growth in high-margin sectors
Consumer Products
Our Consumer Products division focuses on the ATIC solutions we offer to our clients to develop and sell better, safer, and more sustainable products
Corporate Assurance
Our Corporate Assurance division focuses on the industry agnostic Assurance solutions we offer to our clients to make their value chains more sustainable and more resilient
Health and Safety
Our Health and Safety division focuses on the ATIC solutions we offer to our clients to make sure we all enjoy a healthier and safer life
Industry and Infrastructure
Our Industry and Infrastructure division focuses on the ATIC solutions our clients need to develop and build better, safer and greener infrastructure
World of Energy
Our World of Energy division focuses on the ATIC solutions we offer to our clients to develop better and greener fuels as well as renewables
FY23 revenues by division
FY23 revenues by region
