UL 827: Central Station Alarm Services

UL 827 establishes the criteria for central station alarm services, focusing on the reliability, performance, and communication protocols of monitoring centers. This standard ensures that alarm systems transmit and receive signals accurately and promptly to and from central monitoring stations.

The standard applies to central station services that monitor burglar alarms, fire alarms, and other security systems. It includes guidelines for facility requirements, response times, data transmission, and system redundancy, ensuring that alarm events are managed efficiently.

Key users of UL 827 are central station monitoring service providers, system integrators, and manufacturers. These stakeholders rely on the standard to develop and maintain systems that meet rigorous reliability and performance benchmarks.

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security workers sitting at a desk monitoring security cameras for a business

Central Station Certification Solutions

Gain a competitive edge as an ETL-Listed Central Stations by staying compliant with the most up-to-date standards and through reduced false/unwanted alarms and dispatches.